Sure-Fire, Inc - Service Division Quality Survey

Sure-Fire, Inc.

Wisconsin Contractor License #5620

(920) 485-4883 - 617 Washington St - Horicon, WI 53032

Call (920) 485-4883

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Sure-Fire Service Division Quality Survey

Please take a few minutes and tell us what you thought of your service visit. If you know your Call Slip Number, simply include it below. You do not need to fill out the rest of the information if you have the Call Slip Number. If you do not, fill out the rest of the information. Remember your personal information will not be used other than for this survey. Thank you for helping us save paper by filling out this online feedback form.

Call Slip Number

*First Name

*Last Name

*Home Phone Number

Work Phone Number

*E-mail Address

Business Name

1. Did our service technician arrive on time?

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2. Did our service technician explain the nature of the work performed?

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3. Did our service technician have all the necessary tools and parts needed to perform the service call?

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4. Was our service technician courteous and professional?

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5. Was our service technician appropriately dressed?

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6. Did you understand how long the job was going to take and was it done in a timely and professional manner?

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7. Do you think your furnace/air conditioner is working more efficiently after the service call?

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8. Did our service technician clean up afterwards?

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9. Were our Maintenance Plans explained to you?

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10. Overall, were you pleased with the work that was performed?

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11. Was your phone call(s) handled in an efficient and courteous manner?

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12. Would you recommend us to a friend who has heating or cooling needs?

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13. Would you be pleased to do business with us again?

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Other Comments:

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