Sure-Fire, Inc.
	(920) 485-4883     -     617 Washington St     -     Horicon, WI 53032
	Sure-Fire Service Division Quality Survey Please take a few minutes and tell us what you thought of your service visit.  If you know your Call Slip Number, simply include it below.  You do not need to fill out the rest of the information if you have the Call Slip Number.  If you do not, fill out the rest of the information.  Remember your personal information will not be used other than for this survey. Thank you for helping us save paper by filling out this online feedback form. Call Slip Number *First Name *Last Name Home Phone Number Work Phone Number *E-mail Address Business Name      1. Did our service technician arrive on time? Please Select Yes No Comments: 2. Did our service technician explain the nature of the work performed? Please Select Yes No Comments: 3. Did our service technician have all the necessary tools and parts needed to perform the service call? Please Select Yes No Comments: 4. Was our service technician courteous and professional? Please Select Yes No Comments: 5. Was our service technician appropriately dressed? Please Select Yes No Comments: 6. Did you understand how long the job was going to take and was it done in a timely and professional manner? Please Select Yes No Comments: 7. Do you think your furnace/air conditioner is working more efficiently after the service call? Please Select Yes No Comments: 8. Did our service technician clean up afterwards? Please Select Yes No Comments: 9. Were our Maintenance Plans explained to you? Please Select Yes No Comments: 10. Overall, were you pleased with the work that was performed? Please Select Yes No Comments: 11. Was your phone call(s) handled in an efficient and courteous manner? Please Select Yes No Comments: 12. Would you recommend us to a friend who has heating or cooling needs? Please Select Yes No Comments: 13. Would you be pleased to do business with us again? Please Select Yes No Comments: Other Comments: © 2010 Sure-Fire, Inc.